We are national now!

Energy Provider

We are happy to announce that AER has approved Elysian Energy’s authorisation to sell electricity in New South Wales, South Australia, and South East Queensland. It has been a long way through this path always thinking about our customers and with the premise of being passionate about giving every Australian a fair deal on their energy in an industry that has been taking advantage of customers for decades.

As every one of you knows, we are already offering  Victoria customers simple plans and everyday savings on their electricity, always making up industry mistakes, giving the best value proposition and thinking out of the box constantly bringing customers an easy way to switch on, understanding our plans and enjoying no surprises in their bills. So from July, we will offer the same benefits our new customers in other states. At the moment, we are finalising our systems and processes to ensure customers have easy access to their new plans.

We are keen to launch our competitive business tariffs and we have a new tariff model for residential customers that we will outline closer to launch. Are you ready for that? … Remember that all Australians will have the opportunity to have predictable electricity expenses, understand their electricity terms and conditions and feel confident that they will always be on the best available deal.

 

It’s time to get switched on

Simple plans, everyday savings – it’s what we all want with our energy plans. Elysian Energy  is now offering this to customers. We’ve seen something that’s not right and we are standing up to make a change. At Elysian Energy, we’re passionate about giving every Australian a fair deal on their energy in an industry that has been taking advantage of customers for decades. We envision a new era – one where customers are treated fairly and challenge tradition.

Some of the things we stand for at Elysian Energy include simple, monthly pre-paid energy plans; no lock-in contracts; treating all customers fairly; and making sure each customer is always on the best available tariff. We have a range of plans suitable for every type of household and we also offer business electricity plans.

Managing Director, Scott Wells, started Elysian Energy in the already busy Electricity Retail market because it was clear Energy Customers were being deceived. He was aware of the marketing material cluttering the market, directed at confusing customers rather than helping customers get the best energy deal and managing their costs. Scott and the Elysian Energy team knew it was time for a change, and time for the system to become more transparent.

Launching Elysian Energy has meant that Australians now have the opportunity to have predictable electricity expenses, understand their electricity terms and conditions and feel confident that they will always be on the best available deal. With Elysian Energy, there are no special discounts or low entry fees – just reliably low prices throughout the life of the plan.

Our powerful new approach to energy is already making an impact on our customers. Like them, you can get switched on today by contacting us at www.elysianenergy.com.au. We can guarantee no gimmicks, no tricks, just everyday savings.

 

A comprehensive moving out checklist to help you relocate with ease

Moving houses, apartments, suburbs or states can be a stressful time, made harder due to the confusion of what you’re required to do. You may be asking yourself, “What do I need to prepare to move?” or “How do I know what steps to take when moving out?” It’s easy to become overwhelmed and forget things, leading to additional last minute moving out costs that weren’t accounted for.

As our customers know well, we make typically confusing things (like energy deals) clear, so we can help everyday Aussies stay switched on. So, we’ve compiled a moving out checklist that covers all bases and will help you relocate to your new humble abode with ease.

Organise your utilities

  • Organise your electricity with an energy provider to make sure the power is switched on the day you arrive. We may be biased, being an energy provider ourselves, but we think that this step is one of the most important. Trying to move in with no lights, vacuuming ability, cooking potential, phone chargers, heating or cooling can prove to be frustrating. For a simple electricity switchover, provide us with your new address and your move-in date here and we will make sure the power is on when you arrive.
  • Make sure to sort out internet, gas, and water. Start looking around early to make sure you don’t make a rushed, last minute decision and end up paying more than you need to.

 

Prepare your belongings

  • Moving is the perfect opportunity to clean out your belongings. You’ll be surprised what you find when packing up your home, especially if you’ve lived there for a long time. Selling things online or at a garage sale can help you make money from your pre-loved items to put towards your new place.
  • Pack your things and label the boxes with their contents and the room you intend to put them to make unpacking a breeze.
  • Pack your favourite items in a separate box. When you’ve got a lot of unpacking to do in your new home, you’ll be grateful to have easy access to your favourite tea, snacks and clothes, as well as any cleaning products you may need for the move.
  • Use up all the contents of your fridge and freezer so you can empty, defrost and clean them before the move.

 

Find your bearings

  • Research your new area to get an understanding of where the nearest grocery store, service station and public transport options are.
  • If required, organise a new school for your children in your new area.

 

Organise the moving day

  • Book a removalist and research who you are going to choose to ensure you get the best price and service, to ensure it all runs smoothly on moving day.
  • Make plans for your pets so they aren’t forgotten about, stressed or injured during the busy moving process. A good idea is to take them to a family member’s place.
  • Organise time off work if you will need a few extra days outside the weekend to move.
  • Create a floor plan for where your belongings will go. Planning where your furniture will be placed and measuring the spaces to ensure items will fit can help you avoid any unexpected hold ups.

 

Dot the I’s and cross the T’s

  • Organise home and contents insurance to ensure you are covered in the case of theft or damage. If you’re renting, note that home insurance is the property owner’s responsibility, but you should consider contents-only insurance.
  • Notify all establishments of your change of address, including banks, the Department of Transportation, Electoral Office, ATO & Superannuation Fund, Health funds, any club memberships you have, and your work.
  • Sign the lease to your new home and organise to pick up the keys.
  • Celebrate! After all the hard work is done, congratulate yourself and enjoy your new home.

While the list of moving to-dos seems extensive, it can be made easier by working with quality service providers that keep things simple and are reliable. For a simple electricity switchover contact Elysian Energy. Provide us with your new address and your move-in date here and we will make sure the power is on when you arrive.

Independence has a price: How you can keep your costs down when you move out of home

Being independent can be a liberating experience. However, don’t let your new freedom lead to a dwindling bank account. There are easy ways to keep your cost-of-living down, but it will mean setting some rules and adopting new habits.

 

Budget

The idea of budgeting can be scary. It may seem difficult or complex, but it doesn’t have to be. Essentially budgeting can be simple if you want it to be.

A simple budget rule you could follow is the 50/20/30 principle. 50 per cent of net income goes to living expenses, 20 per cent goes to savings or investments, and 30 per cent goes to lifestyle choices and your social life. Whatever you don’t spend for that week, fortnight or month, put it in your savings or investments.

 

Give up a treat (or a few)

We all love our treats and indulgences, but our wallet will thank us if we cut back. Afraid to? Start with something small. Cancel a subscription you rarely use, have less takeaway or give it up entirely. It’ll all be much easier to give up if you think about the larger indulgence you’re saving for – maybe that weekend getaway with friends?

 

Track your spending

There are a lot of different personal finance apps and programs now that will track your spending for you. Using them will help you keep track of where your money is going. When you see how much you spend on coffee each month, you’ll know to you need to cut down and take coffee from home instead. When you can see where your money is going, you know where you need to curb your spending and adopt some new habits.

 

Your trash could be someone’s treasure

Moving is a great opportunity to see what you have but before you donate or bin something, see if you can sell it. There are so many ways to sell your stuff such as through local forums, apps, eBay and Gumtree. Old phones, CDs, books and games can also be traded in for cash or store credit.

 

Home

When moving into your own place, ask your family and friends – do they have some furniture, appliances or homewares they don’t need? You’ll be surprised at how generous some people can be. Whether you buy appliances or receive them as gifts, ensure you check their energy rating. A low energy rated appliance will cost you more in the long run as it sucks up energy and will only increase your bills. It would be worth investing in something with a higher energy rating. When buying curtains, get ones that are insulated to keep the warmth in in winter and keep the heat out in summer. This will also help to reduce your energy bills.

 

Utilities

Shop around for deals on electricity, gas and water. Figure out your household requirements and find out what’s on offer. If you sign up for a discount, make sure it will actually save you money in the long-term. Revisit your contracts often and beware of electricity’s “lazy tax”.

If you want to pay monthly, have an easier way to organise your funds and only pay for what you use, give Elysian Energy a call because we deliver exactly that. Call us on 03 8630 2825.

It may take a while to find your feet financially so set yourself some financial rules and goals and stick with them. Always follow the golden rule; do not spend more than you can afford.

Combat your high energy bill by tackling these five appliances

Appliances are an expensive but necessary investment for your home. Not only do you have to pay for the appliances initially, you must pay to run them too. However, if you use your appliances smartly, you can reduce not only your energy bill but also your carbon footprint. Read on for some handy tips from our founder, Scott Wells on managing five of the most energy-intensive appliances in your home:

 

Washing machine

Reducing the cost of running your washing machine starts with making sure not to overload it or wasting a cycle by not filling it enough. In both cases, more electricity will be needed to run the machine. One full capacity load generally uses less energy than two half capacity loads, so try and wait until you can fill your machine to capacity. Overloading will mean your machine has to work harder and clothes are just not clean enough, most likely calling for another wash.

When washing, make sure to choose the right program for the load so that you only use as much power and water as necessary. Washing on the cold cycle will help to reduce your energy bill as the water will not have to be heated up. With the right detergent, using this cycle will not impact on cleaning performance and will cost less per load. Use the highest speed spin cycle as more water removed means less power needed by the dryer. Be careful to not do this on delicate items though.

If you’re buying a new washing machine, look for one that has high energy efficiency ratings and higher spin speeds. Typically, front-loaders use less power, water and detergent than top loaders.

 

Dryer

Try to use the dryer only when necessary and when you do use it, avoid overloading. On days that aren’t too rainy or windy, hang your clothes out on the clothesline. On warmer, sunny days your clothes should dry in about the same time as your dryer would. Try and do your washing in the morning and hang it out early to maximise how much sunshine they will get. If by the evening they are still damp, then you can put it in the dryer. But it would be for far less time than if you had put it straight in there, and therefore less money is spent on energy. On rainy days, you could use a clothes rack inside the house to dry your clothes. In winter you could put the clothes rack in front of the heater or fire.

When buying a dryer, compare energy ratings to help you identify the most efficient one.

 

Fridge

To save money on your fridge ensure it is sealed properly, and keep it fully stocked, but not overfull. Fuller fridges have higher thermal mass, so keeping it well stocked means your fridge’s compressor won’t cycle as often and will reduce your energy use. Also, make sure that you do not leave the fridge open for too long. The cold will pour out of the fridge and the longer the door is open, the longer it will take to get the fridge back to its optimal temperature which means that more electricity will be used.

When buying a fridge, choose one with a high energy efficiency rating. It may have a higher price tag, but it will cost you less to run in the long-term.

 

Dishwasher

Dishwashers will not only save you from the labour of washing things yourself, they’re also more energy and water efficient than hand washing. Wait until your dishwasher is full before turning it on to maximise your savings. Also, try using it in eco-mode with a good quality dishwasher detergent as you may find it cleans just as well while using less energy.

 

Television

An easy way to save on energy from your television is to run it only when actively watching a show. Do not leave it on all day. If it is on for background noise, use the radio instead. It uses much less power. Switching it off via the remote does reduce power consumption but having the red power light on means that some energy is still being used. To further reduce the energy consumption, turn it off at the wall. Your AV equipment is also consuming energy while you’re not using it so make sure to turn off your DVD player, speaker etc. to maximise savings.

When buying a television, check its energy efficiency rating and use them to compare televisions. Older televisions use much more power and the bigger the screen, the more energy it’ll need.

Appliances are energy-hungry and will consume endlessly if you let them. If you are smart about how you use your appliances, then you will see a decrease in your energy bill and you will also be limiting the greenhouse emissions produced by your home. Follow these tips and both your wallet and the planet will thank you for it.

What you can do to save money in the workplace?

The decisions we make at work can affect our careers, but have you ever thought about how your office behaviours affect the environment? Businesses can easily cut down on their energy consumption if everyone is willing to work together. It doesn’t have to take much effort, but the benefits financially and for the environment are well worth the changes. Elysian Energy founder Scott Wells shares his best tips on simple changes a business can make to reduce their carbon footprint.

 

Small Changes

  • Put your computer on standby mode if you’re in a meeting, on the phone for a while, or on your break
  • Turn off all computers, monitors, printers, and copiers at the end of the day. Use power boards so you only have to flick one switch and not to have to hunt for them all – it’ll be less of a chore this way. If you can’t turn off the computer, turn off the monitor at least. If this isn’t an option either, use hibernate mode on your laptop and desktops. Make sure you’re turning off all equipment over weekends and holidays. This includes kitchen appliances too.
  • Turn off lights in rooms as you leave them, and in rooms that are not being used. During the night, leave only lights on that are needed for security and safety reasons.
  • Print only when necessary. This will not only reduce paper wastage but also help to cut your energy consumption.
  • Educate your employees and colleagues on energy saving features of the devices they use in the workplace and let them use these features to help reduce their environmental impact.
  • Encourage awareness of sustainability. It could be as simple as sending an email every Friday to remind people to turn off their computers for the weekend.

 

Low-cost Improvements

  • Replace existing halogen bulbs with LED lights. They consume less power and have much longer lifespans.
  • Seal off any small drafts. Even small drafts can result in the business losing substantial amounts of their heating and cooling costs.
  • Install locking boxes over thermostats to prevent people from fiddling with it during the day.

 

Good Investments

  • Consider investing in solar power. Solar panels can be expensive, but the savings you make on electricity will cover the costs in no time.
  • Buy energy efficient devices. These machines cost more up front but will save you money in the long run. When buying a new copier, make sure you buy one that is the right size for your business. Don’t buy one that is bigger than you need as it will just use more power unnecessarily.
  • Install skylights where you can and minimise artificial lighting. Sunshine is free!
  • If you can afford it, swap out desktop computers with laptops. They use 90% less energy than standard desktops. Also, swap your laser printers for inkjet printers. They also consume 90% less energy comparably.
  • Consider installing motion detectors to control the lights in frequently unoccupied rooms such as restrooms and copy rooms. This way lights will only be turned on when the rooms are being used.

 

Businesses have a duty as producers of emissions to reduce their carbon footprint. By adopting some of these things, you will be on your way to making the future a cleaner and greener place. Being energy efficient doesn’t have to be difficult. It may be hard to get into these habits but setting an example for your employees will help making them the norm. Perseverance has built successful people and businesses, it can also help us to build a better future.

New measures to protect loyal energy customers in Australia

The Australian Government has lately criticised the nation’s large energy retailers for penalising loyal customers and tricking new customers with deceptive offers, including ‘big sticker discounts’. We are now starting to see the first steps nationally to protect consumers from overpaying for electricity. [1]

We’ve previously written about what you typically need to do to get a fair deal on electricity in Australia. It’s not only a painful process but an absolutely unfair one. To cut the long story short, if you’re too busy to switch electricity plans every quarter or year, you get penalised. Yes, it’s shocking that you pay for your loyalty rather than get rewarded for it! But it’s not just that, the tricky terms and conditions that electricity retailers use to label their discounts end up misleading customers about which deal is best for them.

While the rising cost of electricity has been discussed for a long time, no real action has been taken to protect consumers, until very recently. The Australian Government has now confirmed that it will adopt a number of recommendations from the Australian Competition and Consumer Commission’s (ACCC) Retail Electricity Pricing Inquiry. In an effort to reduce electricity prices, the government has asked the Australian Energy Regulator (AER) to work on setting a maximum default market tariff and updating consumer protections immediately. [2]

The government will introduce the following new changes that will impact customers directly:
• Introducing a new ‘default offer’ by July 2019 that will replace the current standing offers
• The default offer is said to save some consumers up to $832 on electricity bills annually
• Introducing a reference bill for each region, which acts as a common reference point to help consumers understand and compare offers to find the best deal

In Victoria, an Independent Review into the Electricity and Gas Retail Markets, released in August 2017, revealed that the retailers’ approaches to marketing, pricing and contracting had left customers unwilling or unable to navigate the market. As a result, the Essential Services Commission has created new customer entitlements that need to be applied by energy retailers in Victoria. While you can access the full report here, we’ve listed these entitlements in brief below:

• The display of the ‘best offer’ on customers’ bills
• Prior notice to customers about any changes that will affect their bill
• A ‘clear advice entitlement’ that requires retailers to be upfront with customers about any terms in the contract that could lead them to paying more than they expect

The entitlements force electricity retailers to communicate clearly with customers and act in their interest. We fully support these steps to bring about much-needed transparency in the market. In fact, the lack of fairness has been one of our biggest motivators to enter the Australian retail electricity market. When we launch later this year, we won’t be swarming the market with 100 different energy plans and enticing people with sign up discounts, but rather, provide all customers everyday low prices. In the meantime, we’ll continue working on the launch with the business endeavour to provide fair electricity pricing for our customers.

For more information on our launch, please visit www.elysianenergy.com.au.

 

[1] https://www.heraldsun.com.au/business/the-hoax-australians-have-been-sold-on-electricity/news-story/c4424f54ae396b545b2d7031183050ea

[2] https://www.aer.gov.au/system/files/Letter%20to%20the%20AER%20Chair%20-%20dafault%20pricing.pdf

Is falling for big energy discounts a huge mistake?

We’ve all seen the energy discount ads and promotions – 40% off electricity, 34% off gas etc.! Many electricity retailers offer large discounts to entice new customers and fight competition in the market. But as enticing as they sound, do these discounts actually help consumers save money? Or is this a tactic to do the very opposite – inflate bills and drive more revenue for energy retailers?

The widespread discounting by energy retailers is leading to much confusion among Australians, as noted by the Australian Competition and Consumer Commission in its latest retail electricity pricing report. [1]

The discounts offered by energy retailers are often packaged in a way to benefit the retailer, not the consumer. There are many underlying factors that are easy to miss. Firstly, most discounts are not permanent; more often than not, discounts are offered during sign up stage and then customers are quietly moved to a higher tariff within a few months or a year.

Also retailers who offer big discounts generally set high electricity rates from which the discount is taken[2] and some retailers don’t clearly tell you whether they’re offering a discount on the whole bill or just your energy usage and not the daily connection charge.

Some discounts have conditions attached to them such as pay-on-time or direct debit. If you end up paying a bit late, you’ll be slapped with a higher penalty. Many retailers also offer ‘secret discounts’ to consumers who threaten to switch providers for a better deal. While these consumers benefit from the discount for a short term, they need to regularly shop around to ensure they don’t end up  paying high tariffs.

According to a report by the Grattan Institute, the rife confusion in energy pricing has dissuaded consumers from looking for better deals. As a result, many Aussies, including some of the most vulnerable ones, are paying much more than they need to for basic amenities.[3]

This current state of energy pricing in Australia is distressing. We believe that this needs to change and the emphasis needs to be put back on the customer. Our first step towards creating change is to offer consumers an alternative model of pricing and service. Click here to know more or get in touch with one of our friendly consultants to learn more about our upcoming services on 03 8630 2825.

 

[1] https://www.smh.com.au/business/consumer-affairs/why-a-zero-discount-energy-bill-could-be-your-cheapest-option-20180423-p4zb6t.html

[2] https://grattan.edu.au/wp-content/uploads/2017/03/Price-shock-is-the-retail-market-failing-consumers.pdf

[3] https://grattan.edu.au/wp-content/uploads/2017/03/Price-shock-is-the-retail-market-failing-consumers.pdf

 

All you need to know about electricity’s “lazy tax”

You may have heard of the “lazy tax” – may be at a dinner with friends or in the workplace while sharing your “bill-shock” woes with your colleagues. Also called the “loyalty penalty”, the lazy tax is nothing but the price you pay for not regularly shopping around and swapping power companies for a better deal on energy.

 

Many consumers shop for a good energy deal once and never shop again. A year later they get a bill and find that the great deal they got is no longer competitive or worst the discounts have been cancelled.  Those on a direct debit arrangement may not even notice how much they’ve paid for energy until much later.

 

There may be numerous reasons for people to not shop around. Some people don’t like unnecessary change or simply find it time-consuming and inconvenient to research, call, negotiate and change contracts – and repeat this cycle every year. Sometimes, “life” gets in the way and such things are put on the backburner but unfortunately, this results in being slapped with a hidden premium.

 

We don’t believe that sticking to one provider equates to being lazy but sadly, big energy retailers price their services in a such a way that customers enter through an attractive deal but end up paying hefty tariffs due to inaction. Consumers who don’t shop every year lose the discount or find that their discount is much less than what new customers are getting.

 

Paying a price on loyalty

 

The latest AEMC (Australian Energy Market Commission) retail energy competition review revealed that in Victoria, up to one-third of customers with big energy retailers are on poor deals. The report also unveiled that companies use aggressive “win back” rates at discretion to retain customers who threaten to leave.[1]

 

While companies in other sectors reward you for brand loyalty, energy retailers charge you for it and in fact, reward those who proactively shop around and threaten to leave. How is that fair and acceptable?

 

We created Elysian Energy to give consumers a fair go. Elysian Energy is an Australian start-up that will be providing electricity in Victoria by the end of this year. We are disrupting the market with fair, consistent and honest pricing because that’s simply what consumers deserve. With us, you won’t have to worry about paying the “lazy tax” nor will you find big discounts or special deals advertised. Instead, we’ll be the first ones to reimburse you for overpaying and the first to tell you a plan that will save you more money.

 

Watch this space for more news on our launch and to know more about our fair pricing structure, click here.

What does it really mean to get a fair deal on electricity?

The popular adage “it pays to shop around” is often heard during this time of the year, just as people are hit with the mid-year electricity price hike. This saying is no more than a reminder to spring people into action and urge them to try getting a better deal because if they don’t, they simply miss out.

What happens when you don’t shop around?

Energy retailers compete on price and this means that they often lure customers into contracts with big sticker discounts. In 2016, the Australian Energy Market Commission Retail Competition Review found that Australians can save as much as 30 per cent, or $380 a year from shopping around for a better deal!

If you’re a customer who reads your energy bills with interest, takes note of the fine print, compares prices, stays up-to-date on tariff changes and puts in time and effort to negotiate a better deal, it’s highly likely that you’ll nab a discount with your current provider.

No doubt this will save you money in the short-term. That is because these discounts don’t often last the full term of the contract and if you take a back seat within the next few months and forget to revisit your contract, you’ll be hit with higher tariffs again.

It’s a vicious cycle that has to keep going in order to remain on a ‘good deal.’ However, not everyone is a savvy negotiator. If you’re unsuccessful in landing a discount or just don’t have the time to engage in a time-consuming telephone discussion, you’re likely to be paying lots more than someone else who’s been offered a discount.

Is it fair if one customer pays more than another for the same service? Is it fair that you pay a higher price just because you didn’t haggle? We don’t think so.

What is a big discount?

A big discount is not based on a regulated charge nor is it based on what other energy retailers are charging. The reality is that a big discount is based on what an electricity retailer charges its most uninterested customers. Yes, it’s true that most retailers often have ‘better deals’ that are used as a reserve should they be at risk of losing a customer to another competitive retailer.

We believe that every customer has the right to get the same competitive rate. That’s why at Elysian Energy, we do not offer misleading discounts that don’t last the full life of the contract. We believe in consistently low prices, and that’s why we’re entering the market this year with monthly pre-paid plans that clearly define what you’ll pay and what you’ll get in return. Any differences in electricity usage will be clearly acknowledged in your next bill and reimbursed to you. Getting a fair price on your electricity can be as simple as that!