You may be eligible for a concession or rebate on your bill if you’re the account holder and you hold a valid concession card.

See below details of concessions available for Victorian customers:

Annual Electricity Concession

17.5 per cent off household electricity bills.

Eligible if customer is a holder of a:
• Pensioner Concession Card
• Health Care Card
• DVA Gold Card

Third Concession Page - Elysian Energy
Second Concession Page - Elysian Energy

Excess Electricity Concession

Concession households with annual electricity bills of more than $2,820 for the current annual concession period will need to apply for the Excess Electricity Concession to continue to receive the 17.5 per cent concession on electricity consumed above this amount.

Recipients of the Life Support Concession and/or the Medical Cooling Concession are exempt from the need to apply for the Excess Electricity Concession and are not required to lodge an application form in order to receive the concession.

Eligible if customer is a holder of a:
• Pensioner Concession Card
• Health Care Card
• DVA Gold Card

Life Support Concession

Qualifying machines are those that use at least 1,880 kilowatt hours per annum. Machines already approved are:
• Intermittent peritoneal dialysis machines (electricity)
• Oxygen concentrators (electricity)
• Haemodialysis machines (electricity and water).

Eligible if customer is a holder of a:
• Pensioner Concession Card
• Health Care Card
• DVA Gold Card

Concession Page - Elysian Energy
Fourth Concession Page - Elysian Energy

Medical Cooling Concession

17.5 per cent discount on summer electricity costs for eligible cardholders.
Eligible if customer is a holder of a:
• Pensioner Concession Card
• Health Care Card
• DVA Gold Card

Service to Property Charge Concession

Applied to customers whose usage charge is less than the service charge. The discount reduces the service charge to the cost of the total electricity usage for the billing period.

Eligible if customer is a holder of a:
• Pensioner Concession Card
• Health Care Card
• DVA Gold Card

Fourth Concession Page - Elysian Energy
URGS-image

Utility Relief Grant Scheme (URGS)

The Utility Relief Grant Scheme is aimed at assisting customers who are temporarily unable to pay for their mains electricity bill due to short term financial hardship.

Eligible if customer is a holder of a:
• Pensioner concession card
• Health care card
• Department of veterans’ affairs gold card

You must also meet one of the following eligibility criteria:
• A considerable increase in utility usage
• A recent decrease in income, such as loss of employment
• High, unexpected expenses on essential items
• The cost of shelter is more than 30% of the household income
• The cost of utility usage is more than 10% of the household income

*Special conditions may be applicable if the account holder is registered with Elysian Energy’s hardship program or the household is no more than the maximum income rate for part age pensioners.

Concession customers may be required to change plans to avail concessions on energy bills.

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